To start I can say Alex and indri at the front desk were awesome. But from their it went down hill
Fast. On our first stay we tried to get...
To start I can say Alex and indri at the front desk were awesome. But from their it went down hill Fast. On our first stay we tried to get dinner at the restaurant. We were greeted by our waitress about 15 min after we sat. She took our drink order and appetizer. The appetizers took about an hour to get while the restaurant was practically empty. We were never able to order an entree due to it being to late. We tried to use the indoor pool but there was no heat in the pool area so you froze when out of the pool and the pool It’s self was not very warm. Our second stay we were waiting for an elevator for 15 minutes because the other two were out of service. When the Maintenance man named Jose started getting angry with all the kids in the hotel and made comments about them not being supervised. We then finally made it to our room to find the bathroom still covered in the last persons body hair. We went to breakfast in the morning and when leaving we used the restroom on the second floor by the bar where we found the facilities in such poor condition we couldn’t even use them. I understand the hotel was very busy but if they can’t keep up with the guests they need to do something about it.
Relaxing weekend in the Berkshires at a minimal price...a 3rd from Lennox's Hampton Inn o/n room rates, and just a few miles north of Lennox. Staff could not have been...
Relaxing weekend in the Berkshires at a minimal price...a 3rd from Lennox's Hampton Inn o/n room rates, and just a few miles north of Lennox. Staff could not have been more acccommodating and helpful, great pool with a nice hot tub. Overall upgraded with a comfortable room (2 queen size beds), a little bathroom though upgraded, new carpeting and furniture. This was a last minute decision and we were glad we did.
My wife and I at the last minute decided to stay at the Holiday Inn Pittsfield and as a Spire elite member of IHG I am so glad that we...
My wife and I at the last minute decided to stay at the Holiday Inn Pittsfield and as a Spire elite member of IHG I am so glad that we decided to try this hotel out newly renovated top notch this is one of the best hotels we have stayed at In a long time we were greeted by Alex and indri we were immediately upgraded to a king suite with an amazing view swimming pool hot tub under a dome and spotless ran into the maintenance guy who told us the owner of the hotel is an amazing person I haven't met him but I would agree this hotel is an amazing property and my wife and I were totally surprised how awesome the food was at their restaurant can't remember when I had such a good steak when we checked out we were greeted by grace and just had to thank her and let her know how much we enjoyed our stay there and look forward to going back
We stayed in a room with 2 queen beds. The rooms have been renovated with new carpet, new furniture, and updated bathroom. We had plenty of room for the 4...
We stayed in a room with 2 queen beds. The rooms have been renovated with new carpet, new furniture, and updated bathroom. We had plenty of room for the 4 of us. We are so glad that this hotel was renovated and is now a solid choice to stay at when visiting Pittsfield. The hotel is clean and bright and the employees were helpful. The hotel breakfast is not free. The buffet is $12.95 per person and is rather sparse. They had scrambled eggs, potatoes, bacon, yogurt, bagels, cereal.,, and juice. Nothing very special. We decided to order off the breakfast menu which was a little bit cheaper since there really wasn't anything special on the buffet. Overall, it was a good stay and we would stay here again.
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.
Located within minutes of all the cultural activities and museums, the services you need, and a professional staff, the Crowne Plaza Hotel/Pittsfield is the Place to meet. Indoor pool, jacuzzi & sauna, 179 guest rooms, full service restaurant and spectacular views.
Amenities / Features
Connecting/adjoining rooms available
Digital TV service
Free cribs/infant beds
Free local calls
Free long-distance calls
Hypo-allergenic bedding available
In-room climate control (air conditioning)
In-room climate control (heating)
In-room massage available
Microwave (on request)
Number of bathrooms - 1
Rollaway/extra beds (free)
Room service (limited hours)
Airport & Shuttle Information
Albany Int.Airport - Albany, NY 45 miles/
Bradley Int. Airport - Hartford, CT 70 miles/
Logan Int. Airport - Boston, MA 135 miles
Shuttle service not provided by hotel
Local Shuttle Info: None
About Holiday Inn
Full-service hotel offering three different experiences: Holiday Inn Express ideal for the business traveler, Holiday Inn Resorts for family fun and relaxation, and the Holiday Inn Club Vacations, suitable for family and friends with spacious accommodations
Offering comfort and family-oriented service, children stay and eat free at Holiday Inn properties
Free high-speed internet access
Restaurants and bars on-site with good food and drinks for all ages
Indoor or Outdoor swimming pools based on location
Great exercise facilities
Based on select properties, Holiday Inn's The Hub is the perfect entertainment spot and gaming area with a media lounge, fire pits, etc.
The Holiday Inn highlights above are subject to change without notice.