Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.
Verified Reviews of Hampton Inn & Suites Berkshires Lenox
Below are the verified reviews from guests that we have booked recently:
"Food could be better."
Overall Score3.0/5
Staff was very helpful. Room needed easy chair, more lighting and hotel literature. This hotel was not up to our other stays at Hampton Inns.
Robert M. (Individual traveler, booked 1 room), from
19-Apr-2019
Verified Review, stayed from Fri Apr 12 to Mon Apr 15 2019 at a $113.78 average nightly rate.
"Nice Stay"
Overall Score4.0/5
The staff were welcoming and the hotel accommodation and breakfast were good.
Amanda D. (Individual traveler, booked 1 room), from
04-Apr-2019
Verified Review, stayed from Sat Mar 30 to Sun Mar 31 2019 at a $95.92 average nightly rate.
Summary of Verified Reviews
91
Excellent
Summary of 503 verified reviews
The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.
"Excellent romantic hotel. Located near shopping areas with easy access to parking. Great rooms and fantastic service. Awesome vibe."
Cleanliness
99/100
74 reviews
"Clean hotel facilities. Clean rooms."
Service
95/100
121 reviews
"Friendly service and great reception."
Room
90/100
148 reviews
"Beautiful bathrooms and comfortable beds in large, clean rooms."Acceptably kept up rooms with less stellar A/C. Shower was ok.
Value
90/100
33 reviews
"Best value for money. Fair breakfast prices."
Breakfast
87/100
109 reviews
"Great and affordable breakfast."
Location
87/100
65 reviews
"Great location. Good shopping and sightseeing."So-so car access and parking.
Vibe
85/100
18 reviews
"Awesome vibe. Modern Hotel. Nice for romantic trips."Good for business people. Awesome for families.
Comfort
84/100
87 reviews
"Great sized rooms, very comfortable with wonderful beds."Noise levels are OK, but A/C is poor.
WiFi
68/100
9 reviews
"Regular internet service. Wifi quality could be improved."
Rated 93/100 based on reviews from families.
"Nice building. Clean hotel facilities."
Cleanliness
99/100
14 reviews
"Clean hotel facilities. Clean rooms."
Service
95/100
17 reviews
"Friendly service and great reception."
Room
89/100
17 reviews
"Large, clean rooms with excellent beds."
Location
88/100
10 reviews
"Great location."
Breakfast
88/100
15 reviews
"Tasty breakfast."
Comfort
86/100
12 reviews
"Great sized rooms, very comfortable with wonderful beds."
Amenities
82/100
8 reviews
"Nice building."
Rated 89/100 based on reviews from couples.
"Comfortable beds. Very comfortable."
Cleanliness
99/100
7 reviews
"Clean rooms."
Service
93/100
8 reviews
"Friendly service."
Room
87/100
22 reviews
"Large, clean rooms with excellent beds."
Comfort
85/100
14 reviews
"Large, comfortable rooms, reasonably quiet with great beds."
Location
84/100
12 reviews
"Great location."
Breakfast
83/100
18 reviews
"Tasty breakfast."
Rated 91/100 based on reviews from all travelers.
"Excellent romantic hotel. Located near shopping areas with easy access to parking. Great rooms and fantastic service. Awesome vibe."
Cleanliness
99/100
72 reviews
"Clean hotel facilities. Clean rooms."
Service
95/100
117 reviews
"Friendly service and great reception."
Room
90/100
141 reviews
"Beautiful bathrooms and comfortable beds in large, clean rooms."Acceptably kept up rooms with less stellar A/C. Shower was ok.
Value
90/100
32 reviews
"Best value for money. Fair breakfast prices."
Breakfast
89/100
103 reviews
"Great and affordable breakfast."
Vibe
87/100
17 reviews
"Awesome vibe. Modern Hotel. Friendly atmosphere."
Location
86/100
60 reviews
"Great location. Good shopping and sightseeing."So-so car access and parking.
Comfort
82/100
81 reviews
"Great sized rooms, very comfortable with wonderful beds."Noise levels are OK, but A/C is poor.
WiFi
68/100
9 reviews
"Regular internet service. Wifi quality could be improved."
Rated 92/100 based on reviews from families.
"Friendly service. Comfortable beds."
Cleanliness
99/100
14 reviews
"Clean hotel facilities. Clean rooms."
Service
95/100
17 reviews
"Friendly service and great reception."
Room
89/100
17 reviews
"Large, clean rooms with excellent beds."
Location
88/100
10 reviews
"Great location."
Breakfast
88/100
15 reviews
"Tasty breakfast."
Comfort
86/100
12 reviews
"Great sized rooms, very comfortable with wonderful beds."
Amenities
82/100
8 reviews
"Nice building."
Rated 89/100 based on reviews from couples.
"Clean rooms. Great room."
Cleanliness
99/100
7 reviews
"Clean rooms."
Service
92/100
6 reviews
"Fantastic service."
Room
87/100
18 reviews
"Spacious and tidy rooms."
Breakfast
85/100
15 reviews
"Tasty breakfast."
Location
83/100
9 reviews
"Great location."
Comfort
82/100
10 reviews
"Large, comfortable rooms."
Customer Reviews of Hampton Inn & Suites Berkshires Lenox
Tripadvisor Traveler Rating:
Value
Rooms
Cleanliness
Service
Excellent
757
Very Good
263
Average
46
Poor
11
Terrible
5
true
Recent Reviews:
briandQ5669QX
Melville, New York
Ski trip
Feb 17, 2020
We went on a ski trip to butternut. We stayed at this hotel. It was clean, no smells, had complimentary breakfast and a nice pool. The kids (11 and 9)...
more »
We went on a ski trip to butternut. We stayed at this hotel. It was clean, no smells, had complimentary breakfast and a nice pool. The kids (11 and 9) loved it here. It is close to many restaurants and stores and only a 24 min drive to the mountain. It is set back from the main road and therefore has a quiet feel to it even though the address is the main road. The staff was helpful and friendly. I would recommend a stay here. It is a simple
Alison D, Guest Relations Manager at Hampton Inn & Suites Berkshires-Lenox, responded to this review
Thank you briandQ5669QX for reviewing and recommending us. We agree! We have the ideal location for taking in all the beautiful Berkshire have to offer. We look forward to welcoming you back again soon. Thanks again!
Seven week stay and staff made me feel like I was home
Feb 11, 2020
I recently stayed at the Hampton Inn & Suites in Lenox for much of December and all of January. The staff was always friendly and my room and bathroom were...
more »
I recently stayed at the Hampton Inn & Suites in Lenox for much of December and all of January. The staff was always friendly and my room and bathroom were always clean. Pedro was at the front desk whenever I checked in for the week, always greeted me by name, a friendly smile, and had my Honor Regards number already inputted for my stay. Amy, the manager must have noticed me hauling my weeks worth of food and a case a polar seltzer week after week because the last day there she had a case of polar seltzer for me in my room with a thank you note.
Its the constant friendly service and attention to the little things that will make me always choose Hampton!
Alison D, Guest Relations Manager at Hampton Inn & Suites Berkshires-Lenox, responded to this review
Thank you E4306WRcourtneyf! We loved having you here and we were sad to see you go! We truly hope your travels bring you back our way sometime soon. Until then, thank you again. We hope you have a Happy and healthy 2020!
Hampton Inn and Suites live up to their name. Great service, clean rooms and courteous staff.
Feb 9, 2020
Hampton Inn and Suites live up to their name. Great service, clean rooms and courteous and friendly staff. Great rates. Free Internet access that actually works. Perfect and quiet location...
more »
Hampton Inn and Suites live up to their name. Great service, clean rooms and courteous and friendly staff. Great rates. Free Internet access that actually works. Perfect and quiet location with restaurants and activities all around.
Alison D, Guest Relations Manager at Hampton Inn & Suites Berkshires-Lenox, responded to this review
Thank you doreneoster for sharing your wonderful review! We love when our guests take the time to let us know how their visit with us was.
Again, thank you. We are looking forward to your next visit.
Since friends introduced us to Hampton Inns we stay at one whenever one is available because they are always so lovely in every way. This one was no exception. Feels...
more »
Since friends introduced us to Hampton Inns we stay at one whenever one is available because they are always so lovely in every way. This one was no exception. Feels just homey enough while feeling quite elegant in a comfy way.
Alison D, Guest Relations Manager at Hampton Inn & Suites Berkshires-Lenox, responded to this review
Thank you loripilla! We are so happy to see that you had a great visit and we look forward to welcoming you back again soon. Again, thank you and safe travels.
Excellent Hampton Inn & Suites not too far off of the MA pike. Quiet, clean and updated facility with plenty of parking. Staff and amenities above and beyond average Hampton...
more »
Excellent Hampton Inn & Suites not too far off of the MA pike. Quiet, clean and updated facility with plenty of parking. Staff and amenities above and beyond average Hampton standards. Will continue to use this hotel when I am in the area.
Alison D, Guest Relations Manager at Hampton Inn & Suites Berkshires-Lenox, responded to this review
Thank you fk1029! We loved having you here and we are so happy to hear that we can expect to see you again. Until then, take care and Happy New Year!
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.
Property Description
Thank you for your interest in the Hampton Inn & Suites in the beautiful Berkshires!
The Hampton Inn & Suites in Lenox, MA is the newest hotel in the Berkshires. We have 79 rooms, including Studio Suites, some of which offer a private whirlpool. While staying true to the Hampton Inn & Suites traditions and standards, our Lenox location offers an authentic Berkshire experience. Tucked away off of Route 7, we are surrounded by a wildlife sanctuary, displaying views of our backyard pond and the picturesque Berkshire Hills. With a short drive guests can enjoy a stroll through the quaint towns of Western Massachusetts, a refreshing and relaxing break from busy life.
Your Room Rate Includes:
• Free On the House Hot Breakfast
• Fitness Room
• Indoor Pool
• Cloud Nine Bedding
• Free High-Speed Internet
• Business Center
• 100% Satisfaction Guarantee
We have a 912 square foot meeting space with all the modern amenities.
We look forward to having you here!
Amenities / Features
Air conditioning
Blackout drapes/curtains
Cable TV service
Coffee/tea maker
Connecting/adjoining rooms available
Daily housekeeping
Desk
Free cribs/infant beds
Free local calls
Free newspaper
Free WiFi
Free wired Internet
Hair dryer
In-room safe
Iron/ironing board
Linens provided
Microwave
Premium TV channels
Private bathroom
Refrigerator
Rollaway/extra beds (surcharge)
Sofa bed
Television
Towels provided
Airport & Shuttle Information
Albany International 1 hour, Bradley Internation 2 hours, Boston 2.5 hours, NYC airports 3 hours, Pittsfield airport 5 minutes.
Airport Shuttle? Sorry, no airport shuttle available.
Breakfast Information
Hot complimentary breakfast is available each morning from 6 am - 10 am.
Internet / WiFI
The entire hotel has wireless internet available and wired internet is also available in the guest rooms.
About Hampton Inn
All US locations offer coffee & tea in the lobby at no cost
Free Hot Breakfast serving fresh-baked waffles and oatmeal with toppings
Offer 'On the Run' breakfast bags during the week if you're in a hurry
Free daily newspaper on weekdays
The Hampton Inn highlights above are subject to change without notice.
